GETRA owner Emil Gruber:
‘Siam software is an excellent choice for companies that strive for business reliability and customer satisfaction.’
GETRA owner Emil Gruber
“Today, GETRA is a full-service provider in the areas of industrial hygiene & HACCP, dishwashing technology, kitchen hygiene, maintenance cleaning and washroom hygiene. We not only offer products, but above all we want to advise our customers on hygiene concepts that we develop and implement together with them. We first carefully assess what a customer needs in this area before we offer solutions.”
Focus on service and support
“GETRA stands out in the market with its very strong focus on service and support for our customers. As a smaller company, we can respond quickly to our customers’ requests and provide expert help quickly in the event of possible problems, such as malfunctions. Safety and hygiene are always top priority at GETRA. In our daily operations, we support our customers by assembling hygiene dispensers and dosing stations for cleaning agents. We also offer you support in implementing your HACCP or hygiene regulations with regard to cleaning, disinfection and rinsing technology. Our expertise allows us to offer a complete solution that meets our customers’ hygiene requirements.”
The daily work
“My daily work is very diverse. I advise and support customers, give hygiene training and deal with administrative tasks such as creating safety data sheets (SDS) and product formulations. I also control production and monitor the installation of flushing technology and dosing. Above all, personal customer contact inspires me a lot and allows me to understand what our customers need in order to be able to offer them targeted solutions.” This variety of tasks particularly appeals to me in my work.
The text continues under the image!
Safety data sheet software
An important part of my work is the creation of safety data sheets, which I carry out myself using software available online. I used to create these sheets using another tool, but I needed a more professional solution. After an internet search I came into contact with Siam. This application promised not only to be user-friendly but also to generate legally compliant and verified data sheets. This really excited me, especially because I was looking for a way to make my work more efficient. After speaking to Mr. Paul Robben, who walked me through the process, I decided to implement Siam’s software.”
A big difference
“The installation went surprisingly smoothly and thanks to Mr. Robben’s professional and patient support, I quickly learned to use the software. Faster than expected, I was able to create SDSs on my own. Something that was always a tedious and time-consuming task before. I also noticed that the documentation is now much more precise. In particular, the uncomplicated execution of PCN reports represents a big difference compared to the old software. The database, which is required to create legally correct data sheets, is also characterized by its extraordinary quality. The new safety data sheets were checked several times by company doctors and safety experts and were always found to be correct.”
Increase customer service and productivity
I also noticed that Siam’s software allowed me to serve our customers faster and better. All of this has contributed to improved customer service and a significant increase in our productivity.”
Highly recommended
“As the owner of GETRA, I am proud of what we have achieved since 2000. Siam’s software was a valuable asset in this process. Thanks to this innovative application, we can not only guarantee the quality of our products, but also provide our customers with optimal support with their hygiene regulations. Working with Siam has improved our efficiency and enabled us to respond even better to our customers’ needs. I would highly recommend Siam’s software to any company striving for excellence in security and customer satisfaction.”
Would you like to find out more about GETRA? Then click here.
